Terms of service.

Overview

This website is operated by Astoche. Throughout the site, the terms “we”, “us” and “our” refer to Astoche.

By accessing our website, browsing our store, purchasing a product, submitting a form, or using any part of the site, you agree to be bound by these Terms of Service.

Online store terms

You may not use our products, website, content, or services for any unlawful or unauthorised purpose.

You agree not to misuse the website, interfere with store security, attempt unauthorised access, submit harmful code, or use the site in a way that could damage Astoche, our customers, or the store platform.

Products and services

Astoche sells grooming tools, blade refills, and skin-support essentials. We aim to present product information, images, pricing, and descriptions as accurately as possible.

Product colours, packaging, finishes, and appearance may vary slightly depending on screen display, lighting, batch, or product photography.

Product use

Astoche products should be used carefully and according to their intended purpose. Safety razors and blades are sharp and must be handled with care.

Skin-support products are cosmetic or grooming-support products and are not intended to diagnose, treat, cure, or prevent any medical condition.

If you have sensitive skin, allergies, irritation, or a medical skin concern, you should review ingredients and seek professional advice before use.

Orders and acceptance

Placing an order does not guarantee acceptance. Astoche reserves the right to refuse, cancel, or limit any order where necessary, including where information appears incorrect, payment fails, stock is unavailable, or fraud is suspected.

If an order is cancelled after payment, we will assist with the appropriate refund process.

Pricing and availability

Prices are displayed on the website and may change without notice. We reserve the right to update pricing, offers, product availability, bundles, or product information at any time.

If a pricing or product error appears on the store, Astoche may correct it and, where necessary, cancel or adjust affected orders.

Payment and checkout

Payments are processed through secure checkout and third-party payment providers. By placing an order, you confirm that the payment information provided is accurate and that you are authorised to use the selected payment method.

Astoche does not store full payment card details directly on our website.

Shipping and delivery

Shipping and delivery are handled according to our Shipping Policy. Delivery estimates, courier processes, tracking, failed delivery, and address issues are covered there.

Returns and refunds

Returns, refunds, damaged items, incorrect items, and hygiene-sensitive products are handled according to our Return Policy.

For hygiene reasons, some items may not be returnable once opened or used.

Accuracy of information

We try to keep the information on the Astoche website accurate and current, but we cannot guarantee that all content will always be complete, accurate, or error-free.

Information on the site may be updated, corrected, or removed at any time.

Customer reviews and submissions

If you submit a review, message, image link, feedback, or other content to Astoche, you give us permission to review it and, where approved, use it on the store or in brand communication.

We may choose not to publish submissions that are irrelevant, offensive, misleading, inappropriate, spammy, or inconsistent with the purpose of the review section.

Marketing communication

If you subscribe to Astoche emails, we may send you product updates, restocks, launches, offers, and skin-support content.

You can unsubscribe from marketing emails at any time using the unsubscribe link in the email.

Third-party tools and links

Our store may use third-party tools, payment providers, apps, analytics, marketing services, or links to external websites.

Third-party websites and services are not controlled by Astoche. If you use or visit them, their own terms and privacy policies may apply.

Intellectual property

The Astoche name, branding, website content, images, product descriptions, layouts, graphics, and copy belong to Astoche or are used with permission.

You may not copy, reproduce, resell, exploit, or use our content or branding without written permission.

Prohibited uses

You may not use the Astoche website or services:

• For unlawful, harmful, fraudulent, or abusive purposes.
• To violate any applicable law or regulation.
• To infringe on the rights of Astoche or others.
• To submit false, misleading, offensive, or harmful content.
• To upload or transmit malware, viruses, or harmful code.
• To interfere with store security, checkout, or website functionality.

Limitation of liability

To the extent permitted by law, Astoche is not liable for indirect, incidental, special, or consequential loss arising from your use of the website, products, or services.

Nothing in these Terms is intended to limit any rights you may have under applicable consumer protection law.

Indemnity

You agree to hold Astoche harmless from claims, losses, damages, costs, or expenses arising from your misuse of the website, breach of these Terms, unlawful conduct, or violation of third-party rights.

Termination

We may suspend or terminate access to the website or services if we believe these Terms have been breached or the store is being misused.

Any obligations or rights that should reasonably survive termination will continue to apply.

Governing law

These Terms are governed by the laws applicable in South Africa, unless otherwise required by applicable consumer protection law.

Changes to these Terms

Astoche may update these Terms of Service from time to time to reflect changes to our store, products, services, policies, or legal requirements.

Updates will be posted on this page with a revised “Last updated” date.

Contact

If you have questions about these Terms of Service, please contact Astoche through our contact page.